Shipping Policy

Processing and Transit Estimate

As part of the service commitment made by scrubdaddy, normal order processing takes 1-2 business days; at the same time, the expected transportation period is 4-6 business days once the parcel ships; the stated business-day windows do not count weekends or applicable public holidays.

Delivery Issue Support

In administering this policy, scrubdaddy confirms that customers should contact support@scrubdaddycabin.shop or 303-517-8355 about loss, damage, defects, wrong items, or missing contents; for completeness, the merchant pays any approved return shipping for those problems.

Cancellation Cutoff

For transparency, scrubdaddy records that once a carrier has the order, the Refund Policy controls next steps; customers may request cancellation before shipment through support@scrubdaddycabin.shop or 303-517-8355.

Delivery Details and Exceptions

In administering this policy, scrubdaddy confirms that carrier disruption, severe weather, peak demand, or address issues can cause delay; as a related safeguard, customers must submit a complete and accurate delivery address.

U.S.-Only Delivery

The customer-facing practice followed by scrubdaddy is that all United States orders receive free standard shipping; orders are shipped only to valid addresses in the United States.

Following the Parcel

Under this policy at scrubdaddy, tracking activity may not display immediately after the label is created; at the same time, customers receive a tracking number once the order has shipped.

Store Identity and Return Address

As part of the service commitment made by scrubdaddy, the physical business address and default return address is 1201 Madden Rd, Carthage, Mississippi, 39051, United States; as a related safeguard, this website is operated for customers by scrubdaddy; additionally, email support is available at support@scrubdaddycabin.shop; as a related safeguard, customers may also call 303-517-8355.